2) Terms of Trading with Rupert bear annuals .com

Our Terms Trading are quite simple and straight forward but we do ask that you read them prior to ordering and that you agree with them.

When shopping with us if there is anything at all that requires clarification please e-mail or telephone us and we will endeavour to assist you.

Shopping

Please follow the instructions to both browse the site and order. Should there be any problems we are just a telephone call away or e-mail. When you have selected your purchase and place an order we will confirm your purchase via e-mail

Payment

Payment can be made in many ways;

1) By PAYPAL to phillacey@rupertbearannuals.com.

2) By a sterling cheque drawn on a British bank made out to P.R. Lacey

3) By a Postal Order  if required made out to P.R.Lacey.

4) By a Bankers Draft made out to P.R.Lacey

5) By an International Money Order made out to P.R.Lacey

All items will be shipped after clearance of payment.

Regretfully we are unable to accept credit or debit card payments as the percentage charged by the bank operators for this service is just too high.

Returns

We do our to ensure that all our annuals are described and to have photo representation as accurately as possible, but, should you for any reason, be unhappy with your purchase please contact us by any of the following methods:

E-mail: phillacey@rupertbearannuals.com

Telephone: 01502 530426 Overseas 00441502 530426

By post to:

Phil Lacey
362 Beccles Road
Lowestoft
Suffolk
NR33 8HN

We will always do everything we can to resolve a problem as our motto is “Treat others as you would wish to be treated”. Many thanks for your time.